Some products in-store may not be available to see online. Please call us to confirm availability | 604-559-2890

General

Your privacy is a priority at Vape Spot Smokes Inc. (“Company”). This Privacy Policy outlines how the Company collects, utilizes, discloses, and safeguards personal information. This extends to information you may disclose when visiting this website (“Website”) or engaging with any promotions posted on the Website. This Policy also guides you on what to do if you prefer your personal information not to be shared or disclosed when you visit our Website or respond to our promotions.

By accessing and using our Website, you are affirming your agreement with the conditions of this Privacy Policy. If you disagree with any of the terms or practices described in this Privacy Policy, you should refrain from accessing or using our Website.

Personal Information

In this Privacy Policy, "personal information" refers to information about a recognizable individual (for instance, an individual's name, postal address, telephone number, and email address), but excludes (as far as the law permits) information that is publicly available in a phone directory or business contact information that allows an individual to be contacted at their place of business.




Collection

Vape Spot will not gather any personal information about you unless you willingly provide it. If you prefer not to provide your personal information, do not submit it to us. By providing any personal information to us, you grant your consent for the collection, use, disclosure, and retention of that information by us in line with this Privacy Policy and as otherwise allowed by applicable law. You can withdraw your consent at any time, subject to legal or contractual restrictions and upon providing reasonable notice to us, but you might not be able to proceed with your intended interactions with us or receive the full benefit of our services.

If you provide Vape Spot with another individual's personal information in relation to your use of our Website or our services, you are solely accountable for complying with all relevant laws, including obtaining the individual’s valid consent, regarding your collection and disclosure of the personal information to us and our use, disclosure, and retention of the personal information.




Use

If you provide your personal information to us, we will use that information for purposes related to or stemming from your relationship and transactions with us, as otherwise outlined in this Privacy Policy or allowed by applicable law, including: (i) to better understand your needs; (ii) to offer specific products and services in relation to our Website; (iii) to communicate with you, including by email and other electronic messages; (iv) to provide customer service; (v) to create a personalized shopping experience; (vi) to prevent fraud; (vii) to fulfill your orders, including delivery and billing; (viii) to process your payment methods; (ix) to improve our products and services; and (x) to protect and enforce our legal rights, interests, and remedies, and to protect our business, operations, and customers.




Disclosure

Vape Spot will disclose your personal information for purposes related to or stemming from your relationship and transactions with us, as otherwise outlined in this Privacy Policy or permitted by applicable law.

We may disclose your personal information in accordance with express or implied consents that you may give during your interactions or transactions with us.

We may disclose your personal information to our suppliers and service providers to assist us in the provision of information, products, and services to you, or to help us use your personal information as set out in this Privacy Policy and as otherwise allowed by applicable law.

We will not distribute or sell your personal information to any outside company for marketing or solicitation of any product not affiliated with us. Your personal information will only be used to support your relationship with us, and our suppliers and partners.

In certain limited instances, we may disclose or transfer personal information other than as described above. For instance, as we continue to develop our business, we may buy or sell certain business assets. In such transactions, customer information may be one of the transferred business assets. However, we are not in the business of selling customer information to others, and aside from certain exceptional circumstances, we will take appropriate measures to ensure the protection of the information you provide to us.

Furthermore, we may disclose your personal information as required or authorized by applicable law, including to comply with a subpoena, warrant, or court or arbitral order, or litigation disclosure obligation. We may disclose your personal information to law enforcement agencies or other independent organizations if we reasonably believe the disclosure is necessary or appropriate to protect and enforce our legal rights, interests, and remedies, or to protect the rights, interests, business, or operations of our customers or other persons, including detecting and preventing fraud and other illegal activities, enforcing any of the terms of use, terms of service, or other agreements that govern access to or use of any of our products or services. We have no control over, or responsibility for, the use, disclosure, or retention of your personal information by the agencies, independent organizations, or other persons to whom we disclose your information in the foregoing circumstances, and the use, disclosure, and retention of the disclosed information by those agencies, independent organizations, or other persons is not subject to this Privacy Policy.




Retention

If you provide your personal information to us, we will retain that personal information for the period reasonably necessary for the purposes set out or referenced in this Privacy Policy and to comply with our legal obligations or enforce or protect our legal rights, or for a longer period required or permitted by applicable law. We will delete or dispose of your personal information, or make the information anonymous, when we are no longer reasonably required to retain the information for the purposes set out in this Privacy Policy.




Protection of Personal Information

If you provide your personal information to us, we will employ reasonable safeguards suitable to the sensitivity of the personal information to help protect the information from unauthorized access, collection, use, disclosure, deletion or similar risks. However, security risks cannot be entirely eliminated, and we cannot assure that your personal information will not be accessed, used, disclosed or deleted in ways not otherwise described in this Privacy Policy.




Accuracy and Access to Personal Information

You may reasonably request access to your personal information collected by Vape Spot and information about our use, disclosure, and retention of that personal information by submitting a written request to us using the contact information provided under “Contact Us” below. We will provide reasonable access to your personal information, and you will be able to verify the accuracy and completeness of your personal information and to have it revised as appropriate. If your personal information changes, you may update your information by clicking on the “Edit Profile” link on the Website. You may also contact us using the information in “Contact Us” below to review the personal information you provided, update your personal information, or request that we remove your personal information from our records. Subject to applicable exceptions and limitations prescribed by applicable law, if you request, we will use all reasonable efforts to delete your personal information from our existing records. We may decline to process a request that is unreasonably repetitive, frivolous, vexatious, or impracticable, that infringes or jeopardizes the privacy of other persons, or for other reasons permitted by applicable law.




Non-Personal Information

Vape Spot may create or collect non-personal information (information that is not about an identifiable individual), including publicly available information or personal information that has been aggregated or otherwise made anonymous so that the information no longer relates to an identifiable individual. We may use, disclose, transfer, and retain non-personal information for any purpose and in any manner whatsoever. If non-personal information is combined with personal information, we will treat the combined personal information as personal information for the purposes of this Privacy Policy for as long as the non-personal information is combined with personal information.

Generally, you can access our Website and view its contents without providing any personal information. In some cases, we may collect non-personal information related to your visit. For example, we may collect information regarding the Internet browser you used to access our Website, the domain name of any website that linked you to our Website, the pages you visited while accessing our Website, the domain name of the website you go to next, and your Internet Protocol address. When collected, we use non-personal information to determine the overall reaction to various sections of our Website (e.g., the length and frequency of visits to our Website and the variety of searches of our Website’s database), measure the effectiveness and usefulness of various pages of our Website (e.g., how our Website is navigated, how many visitors arrive at specific pages), and to improve the flow and interconnectivity of the Website.

When you view our Website, we may also store information from time to time on your computer. This information is stored in the form of “Cookies”. “Cookies” allow us to tailor our Website or advertisements to better match your interests and preferences. With most Internet browsers, you can block, receive a warning, or erase all “Cookies” from your hard drive. Please refer to your browser instructions or help screen to learn more about these functions. If you choose not to accept “Cookies”, you should be aware that you might not be able to experience the full functionality of our Website. The data on your use of our Website may be linked to the personal information you have chosen to share with us when you register a personal account profile on our Website.




Links, Other Websites, and Businesses

Our Website may provide links to the websites of independent third-party businesses or include advertisements for products and services offered by such businesses. These third-party websites are entirely outside of Vape Spot’s control, and we have no responsibility or liability for any of those other websites, online services, or businesses, their products or services, or their collection, use, disclosure, or retention of your personal information. This Privacy Policy does not apply to the collection, use, disclosure, or retention of your personal information by any third-party websites, online services, or businesses. If you have questions about how those websites, online services, or businesses collect, use, disclose, or retain personal information, please contact the owner or operator of the third-party website, service, or business.




Changes to this Privacy Policy

Vape Spot may modify this Privacy Policy as necessary from time to time by posting a new version of this Privacy Policy on our Website. Our collection, use, disclosure, and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued interactions with us after any change to this Privacy Policy will signify your consent to the collection, use, disclosure, and retention of your personal information as set out in the updated Privacy Policy. Accordingly, you should check the “Last Updated” date of this Privacy Policy (at the top of this Privacy Policy) and review any changes since the last version.




Disclaimers, Liability Exclusions/Limitations, and Disputes

The agreements (including the Terms and Conditions) that you accept when you access our Website or order, register for, or use any of our products or services contain important provisions disclaiming, limiting, or excluding our liability and the liability of others and provisions determining the applicable law and jurisdiction for the resolution of disputes. To the extent permitted by applicable law, each of those provisions applies to any dispute that may arise in relation to this Privacy Policy or our collection, use, disclosure, and retention of your personal information, and are of the same force and effect as if they were reproduced directly in this Privacy Policy. Nothing in this Privacy Policy modifies any of those other agreements.

Please confirm that you are 19 years of age and that you have read the warning to enter this site.

WARNING: NICOTINE IS HIGHLY ADDICTIVE - Health Canada